Volunteers reduce stress for families by preparing home-cooked meals and assisting with other tasks. Staff are present on site at all times, offering support and encouragement. Families often get to know one another and share advice on the challenges of having a sick child.
Family members stay in uniquely decorated rooms, which feature a private bathroom, phone line and answering machine. Disability accessible rooms are available.
Shared areas include a fully equipped kitchen, common living and quiet areas, a wonderful playroom, laundry facilities and lovely gardens with an outdoor play area. Computers, flat-screen televisions, hygiene products, linens, towels and other necessities are also provided.
A Safe Haven
Medical care or counseling is not given in the House, but families have the support of our staff and volunteers and a sympathetic ear when needed. Children often say they feel “safe” in the House, where they don’t have to think about hospital treatments. Parents can relax and spend time with their children, doing everyday activities like reading, playing a video game, surfing the Internet or baking cookies.
Through the generosity of the community, guest families sometimes receive gift certificates to local restaurants, tickets to entertainment events and items like toys, school supplies or clothing. On some nights, a local restaurant provides a meal for all of the families in the House. If a family needs additional assistance not provided in the House, such as grief counseling or financial assistance, our staff can obtain appropriate community referrals.